Andrea: Unhappy is the land that breeds no hero.
Galileo: No, Andrea: Unhappy is the land that needs a hero.
(Bertolt_Brecht – Life of Galileo)
A firemen feels confident, useful and brave during a fire.
A hero without anyone to rescue feels under-used and undervalued.
If you work with firemen and heroes, you’ll spend all day heroically fighting fires. That means you will work on mitigating the urgent instead of on solving the important.
If you have the chance to hire any of them, please don’t do it. And if your staff includes firemen and heroes, you should better train them to do normal, easy-paced, work flow, or get rid of them.
- Don’t be a Hero (signal vs noise, DHH) “Being a hero is all about sitting aside all costs and winning anyway. That’s not a prudent way to drive everyday development. […]Every time you play the hero card, you’re jeopardizing the next game.”
- The Hero Complex (Making things happen, Scott Berkun) “If things work out well, the survivors look on their heroic efforts as a large part of why they succeded.[…]However, there are bad habits hiding behind this logic.”
- Fast vs Cheap vs Good and the Covery Quadrant “Finally, quadrant 2, non urgent and important things, is what will give you the chance to offer good and cheap (in the long run). What quadrant of the matrix are you willing to live your life into?”