Trying is harmful

Do, or do not. There is no try.
(Master Yoda, The Empire Strikes Back)

• We’ll try to meet tomorrow
  
• I’ll try to be on time
  
• We try to improve every day
• I’ll try not to let you down

The verb ‘to try‘ is the shield behind which we hide when we are not sure, when we don’t really feel like doing something, when we try to avoid uncertainty, when we don’t want to make a commitment.

The verb ‘to try‘ is a wild card, is the way we can walk through without burning any bridges.

Up to what point does inserting to try into the sentence affects our mood, our will, the results of our actions?

Are we doing our best when we are just trying? Or are our words leading to a path of failure?

How different do the words sound when we rule the lack of commitment, the laziness and the fear out!

• We’ll meet tomorrow
  
• I’ll be on time
  
• We improve every day
  
• I won’t let you down
  

How different do they sound when we stop trying and start doing!

Don’t hire firemen nor heroes

Andrea: Unhappy is the land that breeds no hero.
Galileo: No, Andrea: Unhappy is the land that needs a hero.
(Bertolt_Brecht – Life of Galileo)

A firemen feels confident, useful and brave during a fire.

A hero without anyone to rescue feels under-used and undervalued.

If you work with firemen and heroes, you’ll spend all day heroically fighting fires. That means you will work on mitigating the urgent instead of on solving the important.

If you have the chance to hire any of them, please don’t do it. And if your staff includes firemen and heroes, you should better train them to do normal, easy-paced, work flow, or get rid of them.

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Related:

• Don’t be a Hero (signal vs noise, DHH) “Being a hero is all about sitting aside all costs and winning anyway. That’s not a prudent way to drive everyday development. […]Every time you play the hero card, you’re jeopardizing the next game.”
• The Hero Complex (Making things happen, Scott Berkun) “If things work out well, the survivors look on their heroic efforts as a large part of why they succeded.[…]However, there are bad habits hiding behind this logic.”
• Fast vs Cheap vs Good and the Covery Quadrant “Finally, quadrant 2, non urgent and important things, is what will give you the chance to offer good and cheap (in the long run). What quadrant of the matrix are you willing to live your life into?”

Embed purpose beside the goal

Every project, every plant, every firm has one goal.

So this is the goal: To make money by increasing net profit, while simultaneously increasing return on investment, and simultaneously increasing cash flow.

Eliyahu M. Goldratt.

Sometimes you don’t agree with the goal. Sometimes you don’t understand the goal. Or even you don’t know about it.

But whether you are aligned with the goal or not, you can always work beyond the goal. You can always embed purpose on the project. On your work.

What is purpose?

Purpose is not the goal. Is beyond the goal. And it touches everyone involved in a deeper, more personal way.

Mike Tyson’s Punch-Out was a milestone on videogame development.It probably fulfilled its goal.

But the people working on the game also instill purpose into it by inserting an inspiring declaration from world heavyweight champion Mike Tyson into the box.

Quitting is for people who are not serious about their goals. If you give up trying, you will never achieve your goal.
Mike Tyson.

Maybe you can’t choose the goal of your project. But you always can choose which kine of purpose you instill on it.

Fast vs Cheap vs Good and the Covey Quadrant

As the sign says, you can offer three kinds of service:

1. Good and Fast (and expensive)
2. Good and Cheap (and slow)
3. Bad, but cheap and fast

The sign says you must choose one of the three. Please, don’t.

If your company needs to be able to keep pace in the long run, if you want it to be a great place to work in, you simply CAN’T AFFORD the cost of offering cheap and fast BAD service.

Bad service will give you angry customers in the long run, when they’d forgotten about how cheap and fast you were, but everyday remembers how bad you were.

Fast and cheap is easy to do, as long as good is not a requirement. Besides, there always be one competitor out there who is willing to offer cheaper and faster bad service than yours.

By the way, here is Stephen Covey’s matrix.

Quadrant 1, the important and urgent things, is what allows you to serve good and fast.

Quadrant 3 is representing cheap and fast service.

Nevermind about point 4. Just don’t do it.

Finally, quadrant 2, non urgent and important things, is what will give you the chance to offer good and cheap (in the long run).

What quadrant of the matrix are you willing to live your life into?

Who is your sidekick?

As Batman has Robin, as Maverick has Goose, as Frodo has Sam… chances are you need a sidekick.

On one hand, a sidekick will be at your side whenever you’re in big trouble.

On the other hand, a sidekick is someone you can train as your replacement.

If you don’t have a sidekick, you’d better look for one.

Don’t give up, don’t let others give up, and absolutely never make others give up

“Whether you think you can, or you think you can’t–you’re right.”
― Henry Ford

Don’t give up.

Don’t let others give up.

And most important; Don’t MAKE others give up.

Like a tennis player who always run an extra step and returns one more ball, this resilience will give you an extra chance to get your project’s goal. As an individual contributor, you always have the option to never give up.

When a colleague is in trouble or has failed, you can always show up and offer some help, whether it represents a helping hand, a good piece of advice or just listening to some whining. As a team member, you always have the option to support the rest of the team.

Finally, as a boss or a leader, you have the power to MAKE others give up. Everyday, intended or not, you are leading by example. If you are not recognizing their good work, if you look depressed or desperate, if you just punish the one who tries to make a difference or goes the extra mile, you are setting the stage for people giving up. And there’s no bigger single tragedy for the performance of a team, that having team members who doesn’t feel like doing their best. If someone doesn’t think the work is worth the effort, they won’t fight enough to get the task done. As a leader, never ever allow yourself to make your team give up.

Never give up. Don’t let others give up. And absolutely never MAKE others give up.

Winning is overrated

OK, Jason. Failure is overrated.

The lessons learned from doing well give you a better chance at continuing your success. (Jason Fried, signalvsnoise.com)

But winning is too.

Sometimes you have no other option that losing. Your competition is far stronger than you. You are an amateur playing against a professional. You are in bad shape this season or in a wrong mood today. Or you don’t have enough experience… yet.

You are going to lose. But you won’t get shaper, nor stronger, you won’t reach pro level, nor acquire enough experience just by quitting.

Sometimes you just need to lose, and losing while making your best effort is far better than winning by default.